Delivery timelines are:

• Lahore: 2–3 working days

• Major cities: 3–5 working days

• Remote areas: 5–7 working days

For complete details, please visit:
🔗 https://titlitrends.com/shipping-delivery-policy/

Yes, we offer nationwide Cash on Delivery (COD) service across Pakistan (subject to courier coverage).

Orders may be confirmed via WhatsApp before dispatch. Unconfirmed orders may be canceled.

If a parcel is refused:

• Courier attempts delivery twice

• Future COD orders may be restricted

• Repeated refusal may lead to blacklisting

This helps us prevent misuse and maintain service quality.

We offer a 7-day exchange policy (exchange only, no refund).

Products must be:

• Unused

• In original packaging

• Requested within 7 days of delivery

Full policy details:
🔗 https://titlitrends.com/refund_returns/

Titli Trends generally follows an exchange-only policy.

Refunds are issued only in exceptional cases such as:

• Product unavailable after payment

• Verified manufacturing defect where replacement is not possible

Approved refunds are processed within 5–7 working days. Shipping charges are non-refundable.

You must:

• Share an unboxing video clearly showing the issue

• Report within 24 hours of delivery

Without video proof, claims may not be processed.

No. Sale or discounted items are not eligible for exchange.

Address changes are only possible before dispatch. Once shipped, modifications cannot be guaranteed.

If incorrect address details are provided:

• Redelivery charges may apply

• Delivery delays are not the responsibility of Titli Trends

Minor color variation may occur due to:

• Screen display differences

• Lighting conditions during photography

• Resin or handmade finish variations

Such differences are not considered defects.